Official form guide
Form Telephone screening form: Telephone screening form
The Telephone screening form is an initial assessment tool used by the Fair Work Ombudsman to gather basic information about workplace issues. This form helps determine if a matter falls within their jurisdiction before proceeding with further investigation.
Need help with Form Telephone screening form?
Open it in the AI Editor for field guidance, checks, and PDF export.
Form Overview
Fair Work Ombudsman Form Telephone screening form - Telephone screening form
The Telephone screening form is an initial assessment tool used by the Fair Work Ombudsman to gather basic information about workplace issues. This form helps determine if a matter falls within their jurisdiction before proceeding with further investigation.
Risk Radar
Scan points- 1The most common mistake is not having your employment details ready when you call, which can delay the screening process.
- 2Providing incomplete information about your workplace issue
- 3Not having relevant employment details available during the call
- 4Misrepresenting facts about your employment situation
- 5Failing to mention previous complaints or actions taken
Plain English
When you have a workplace issue and contact the Fair Work Ombudsman, they'll likely use this form to understand your situation better. It's like a first step to figure out if they can help you with your workplace problem.
Submission Date
- Filing date: This form is typically completed during an initial telephone call with the Fair Work Ombudsman when you first report a workplace issue.
- Preparation window: collect IDs, supporting records, and signatures in advance.
- Final review: verify names, dates, and required fields before submission.
AI co-pilot
Fill it faster. Catch mistakes before you file.
What this form is for
- Use this form when you first contact the Fair Work Ombudsman about a workplace issue
- Complete this screening before making a formal complaint
- Use this form for initial assessment of workplace rights and entitlements questions
- Use this form to determine if your issue falls within Fair Work Ombudsman jurisdiction
Form selector
Use this form or another form?
Formal complaint
For documented investigation of workplace issues
✓ Check if your issue requires formal investigation or just information
Request for information
When you need information about workplace rights without making a complaint
✓ Check if you need advice or assistance with a specific workplace problem
Dispute resolution
For resolving workplace disputes through formal mediation
✓ Check if both parties are willing to participate in mediation
Deadline or filing window
There is no deadline for the telephone screening as it's completed during your initial call to the Fair Work Ombudsman.
Before you submit
- 1Have your employment details ready (employer name, dates of employment, position)
- 2Prepare a clear description of your workplace issue
- 3Know if you've previously contacted the Fair Work Ombudsman about this issue
- 4Be ready to provide any relevant documents or evidence
- 5Confirm that you understand the next steps after the screening
How to file this form
- 1Call the Fair Work Ombudsman contact center
- 2Request to speak with someone about your workplace issue
- 3Answer the representative's questions during the screening
- 4Provide all relevant information about your employment situation
- 5Ask about next steps based on the screening outcome
- 6Note any reference number provided for your case
Known limitations
- 1This screening does not constitute a formal complaint
- 2The Fair Work Ombudsman may not be able to assist with all workplace issues
- 3The screening is only the first step in the process
- 4Not all matters may proceed to formal investigation after screening
- 5The telephone screening may not capture all necessary details for complex cases
Field map
Compact field-by-field guide
Applicant
1 items
Full name (and representative, if any), postal address, email, and phone number of the person or organisation lodging the application.
Respondent
1 items
The exact legal name and ABN of the employer or other party the application is made against.
The Matter
2 items
Identify the kind of matter — for example, unfair dismissal, general protections, or an agreement application.
A clear description of what happened, relevant dates, and the outcome you are seeking.
Dates
1 items
Relevant dates such as the date of dismissal or the date the issue arose — these determine whether you are within time.
Supporting
1 items
Any documents that support your application, such as letters, contracts, or notices.
Declaration
1 items
Sign and date the form. Applications may also require a fee or an application for a fee waiver.
Almost done reviewing the fields?
Fillable formOpen in Editor->Not confirmed in official source. The form is likely regularly updated to reflect current workplace laws and regulations.
What changed or needs a fresh check
- Not confirmed in official source. The form may be updated annually to reflect changes to workplace laws.
- Not confirmed in official source. Contact details for the Fair Work Ombudsman may change periodically.
- Not confirmed in official source. The form may be modified to include new categories of workplace issues.
- Not confirmed in official source. Screening criteria may be updated based on changes to jurisdiction.
Quick Facts
Downloads & source
Sources
- SRCForm name: Telephone screening form
- SRCIssuing agency: Fair Work Ombudsman
- SRCPurpose: Initial assessment of workplace issues
- SRCSubmission method: Telephone conversation
- SRCNot confirmed in official source: Specific content of the form questions
- SRCNot confirmed in official source: Current contact details
- SRCNot confirmed in official source: Processing time after screening
- SRCNot confirmed in official source: Success rate of issues proceeding after screening
Common confusion points
Confusing this screening with a formal complaint
Not understanding that not all workplace issues fall within Fair Work Ombudsman jurisdiction
Expecting immediate resolution after the screening
Not realizing additional information may be required later
Mistaking the screening for legal advice
Uncertainty about what happens after the screening process
Source transparency
Copyright & Licensing — Australian Government Forms
BrieflyGo links to and explains official public form sources. We are not a government agency, and this page is for general form guidance, not legal advice.
Never sign without understanding every clause.
BrieflyGo reviews your contracts in plain English — instantly.